Kerberos

Digitalization of legal services from 0 to 1

Less than <b>4 months</b>

for the whole project to design the customer portal and KYC app as well as the rebranding and the new website.

Under <b>3 hours</b>

for the new self onboarding compared to the old two week long onbording process.

<b>6 remote</b> user testings

to verify the concepts with the new non-legally competent target groups.

Kerberos Compliance

Visit website

INDUSTRY

Legal Tech, Compliance

Timeframe

2020

TEAM

Design Lead
UX / UI Designers
Copy writer

About the project

The company Kerberos Compliance GmbH has been advising its customers on the implementation of anti-money laundering guidelines and compliance issues for several years.

Due to a tightening of the regulations by the legislature and the associated expansion of the industries that have to comply with these guidelines, it was time to digitize the partly manual and tedious processes in order to establish Kerberos as a SaaS company and to be able to serve the new markets.

<section class="padding-largest no-padding-bottom module-portolio-detail-headline"> <div class="wrapper"> <h2 class="l-text center"> <span class="color">Breaking down complexity –</span> <br class="not-on-s">The solution </h2> </div> </section> <section class="section modular-portfolio-detail-list"> <div class="wrapper portfolio-detail-list"> <div class="item flex-container reverse-order"> <div class="flex-item-left img-mobile"> <picture> <source media="(max-width: 767px)" srcset="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/02._tile-mages/kerberos-guidancethroughout-1x.jpg" /> <source srcset="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/02._tile-mages/kerberos-guidancethroughout-1x.jpg 1x, https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/02._tile-mages/kerberos-guidancethroughout-2x.jpg 2x" /> <img src="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/02._tile-mages/kerberos-guidancethroughout-1x.jpg"> </picture> </div> <div class="flex-item-right"> <div class="vertical-middler"> <h3>Guidance<br> throughout the way</h3> <p>Together with Kerberos specialists, we analyzed the manual onboarding process, broke down the internal processes and roles behind it, and developed a new process based on smaller intermediate steps and their dependencies. <br><br> The strategic work was the basis for the new digital onboarding wizard, which guides even inexperienced customers through the compliance process and integrates with the new internal processes. To simplify customer self-administration, a new customer portal was created that centrally bundles all documents, tasks, and inquiries, offering a comprehensible and clear contact point for customers as well as Kerberos' administrators for the first time.</p> </div> </div> </div> </div> </section> <section class="section modular-portfolio-detail-list"> <div class="wrapper portfolio-detail-list"> <div class="item flex-container"> <div class="flex-item-left"> <div class="vertical-middler"> <h3>Easing up<br> repetitive tasks</h3> <p>Kerberos' customers regularly have to check buyers and business partners in their everyday business and document the results - the so-called KYC principle. <br><br> For the KYC app we came up with a solution, which guides the user through the necessary queries in just a few steps and solves even complicated constellations with supporting explanations. The evaluations are available to the user within minutes in the app and the customer portal.</p> </div> </div> <div class="flex-item-right img-mobile"> <picture> <source media="(max-width: 767px)" srcset="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/02._tile-mages/kerberos-easingup-tasks-1x.jpg" /> <source srcset="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/02._tile-mages/kerberos-easingup-tasks-1x.jpg 1x, https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/02._tile-mages/kerberos-easingup-tasks-2x.jpg 2x" /> <img src="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/02._tile-mages/kerberos-easingup-tasks-1x.jpg"> </picture> </div> </div> </div> </section> <section class="section modular-portfolio-detail-list no-padding-sides no-padding-bottom"> <div class="headline-large-image"> <div class="item-wrapper"> <div class="item"> <div class="image img-mobile"> <picture> <source media="(max-width: 767px)" srcset="" /> <source srcset="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/03._full-width-no-margin-image/kerberos-landingpage-1x.jpg 1x, https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/03._full-width-no-margin-image/kerberos-landingpage-2x.jpg 2x" /> <img src="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/03._full-width-no-margin-image/kerberos-landingpage-1x.jpg}"> </picture> </div> </div> </div> </div> </section> <section class="section modular-portfolio-detail-list"> <div class="wrapper portfolio-detail-list"> <div class="item flex-container reverse-order"> <div class="flex-item-left img-mobile"> <picture> <source media="(max-width: 767px)" srcset="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/04._tile-image-3/kerberos-brands-1x.jpg" /> <source srcset="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/04._tile-image-3/kerberos-brands-1x.jpg 1x, https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/04._tile-image-3/kerberos-brands-2x.jpg 2x" /> <img src="https://boanastudio.com/user/pages/04.cases/kerberos-digital-ux-ui-design/04._tile-image-3/kerberos-brands-1x.jpg"> </picture> </div> <div class="flex-item-right"> <div class="vertical-middler"> <h3>Evolving<br> the brand</h3> <p>To emphasize the reorientation as a SaaS company and to effectively reach the new target groups, we have carefully refreshed the brand and designed a new website that addresses their needs. The goal was to communicate the change of Kerberos from a pure consulting company to a flexible software product.</p> </div> </div> </div> </div> </section> <section id="cta-your-project" class="section padding-largest modular-call-contact "> <div class="wrapper"> <div class="flex-container"> <div class="flex-item-left"> <picture> <source media="(max-width: 767px)" srcset="/user/themes/boanastories/img/sales/s-profile-j2-mobile.jpg" /> <source srcset="/user/themes/boanastories/img/sales/s-profile-j2-1x.jpg 1x, /user/themes/boanastories/img/sales/s-profile-j2-2x.jpg 2x" /> <img src="/user/themes/boanastories/img/sales/s-profile-j2-1x.jpg" alt="Johannes Holl" /> </picture> <a href="https://boanastudio.com/team/johannes-holl" class="xs-text text-grey-60 image-caption"><b class="bold text-grey-40">Johannes Holl</b> <span class="not-on-s">• </span>Managing Director</a> </div> <div class="flex-item-right"> <div class="text"> <div class="headline l-text"> <span class="color">Let’s talk about</span><br>your project. </div> <div class="teaser n-text text-grey-60"> We can help reduce complexity and identify quick wins upfront. </div> <div class="actions"> <a href="https://boanastudio.com/contact" class="button primary">Get free consultation</a> </div> </div> </div> </div> </div> </section>